Nolan Academy - NetSuite Support through to Consultant

Job Description

The company

In short, we provide business solutions through software. Our solutions are built on NetSuite or Microsoft Dynamics platforms. We specialise in new system implementations and use our experienced development team to solve the business problems other ERP solution providers shy away from. We work closely with our customers to ensure we really understand their business.

 

The NetSuite Support role (where it all starts!)

You will start your journey with us in our NetSuite support team, where you will provide technical support to our customers before transitioning through to a fully qualified NetSuite Consultant.  This transition will be supported through training in the form of coaching, shadowing, internal training and access to the NetSuite Learning Portal.  This will all be supported by several ‘Nolan Champions’, your line manager, a mentor and your very own buddy! 

 

The NetSuite Consultant role

In time you will transition into the role of NetSuite Consultant.  This role is varied and challenging but also hugely rewarding. Each project brings different requirements, personalities, locations, functionality, and business processes. This combines to make an interesting career full of variety and new experiences. It also comes with a need for hard work, travel and an appetite for learning.

Software evolves constantly so you never stop learning. This can be one of the best and at times most difficult parts of the job as you can feel like you never get to grips with exactly how the entire system works. The ability to think on your feet and the confidence to say, ‘I’ll work that out and come back to you’ become key skills you must become comfortable with.

 

Not sure the Consultant role is quite what you thought?

That’s okay too.  We recognise that choosing a career path is difficult, so if after the initial training phase, you feel like you’re heading in a different direction, we will assess where within the business you may be better suited to, for example, Development, Projects or Sales and Marketing.  If we can help we will.

 

What we need from you:

• A qualification in a relevant subject area – for example, Accounting, Business, Maths, Computer Science. This could be a degree, A-level or BTEC.
• A keen interest in technology and how ERP solutions help support business
• Excellent customer service skills with the ability to build rapport with customers by phone, MS Teams and email
• A willingness to share ideas, learn new technology, be enthusiastic, work on your own initiative
• Highly organised and committed to achieving set goals, along with the ability to multitask
• Thorough and detail-oriented with the ability to maintain system records accurately
• Ability to work in a fast-paced environment and to strict deadlines
• Strong English verbal and written communication skills
• Good Microsoft office skills

 

What you will get in return:

• A company that will invest in you through our Nolan Academy training programme
• Access to the Oracle NetSuite Qualifications
• An exciting career full of variety and new experiences
• 22 days annual leave – rising after 2 years’ service
• Hybrid working – 3 days in, 2 days home-based
• Private medical insurance
• Perk-box subscription (retail discounts, wellbeing portal and weekly treats!)
• Free parking

 

Why work for Nolan Business Solutions?

At Nolan Business Solutions we are driven by our company culture and core values: Quality, Respect, and Integrity.

Our values guide every decision we make to ensure we maintain the highest levels of customer service and help create an environment that is great to work within. Every employee has the opportunity to progress and feel supported in the process.

 

How do I apply?

If you would like to be considered for this opportunity please send a CV and covering letter, detailing what makes you a great candidate to jobs@nolanbusinesssolutions.com

 

Our Assessment Day – Date to be confirmed 

Shortlisted candidates will be invited to one of our Assessment Days.

Each assessment day last 4 hours approximately and involves a number of tests, 1:1 discussions and set presentations. 

This helps us and you to decide if Nolan is the right place for you.

Further details will be provided to shortlisted candidates.

Back to all careers