CRM

CRM, or Customer Relationship Management, has moved on from being just a customer database. True CRM brings together information from all customer data sources within an organisation to give a complete view of each customer. This allows customer facing employees in areas such as sales, marketing and customer service to make informed decisions on everything from cross-selling and upselling opportunities to targeted marketing campaigns, as well as delivering complete customer care.

Nolan Business Solutions are specialists in delivering CRM solutions that will help you get the most out of your CRM investment. We work with a number of industry-leading CRM software products, so we're ideally positioned to identify and recommend the right solution for your needs.

NetSuite CRM provides companies with a complete customer-centric view. This Cloud based CRM system includes sales force automation, contact management, marketing automation (including email marketing), customer service and support and takes it beyond traditional CRM with integrated Order Management, Partner Relationship Management, Project Tracking and Customer Portal capability…. more>>

Dynamics CRM

Dynamics CRM is available as either a web enabled or on-premise solution providing the tools and capabilities to maintain a comprehensive picture of each customer. Dynamics CRM includes modules for sales, marketing and customer service, and seamlessly integrates with Microsoft Dynamics GP, completing the customer view…. more>>