It is incredibly difficult to run a successful ERP selection process and make an informed decision between systems. How can you avoid mistakes when selecting a new ERP, finance or CRM system? What is the best way to replace systems that are no longer meeting your organisational goals?
It usually takes an experienced hand who has been through this process a few times to manage it successfully, and they usually end up buying a system they have used before because they trust it and already know how it works. The problem with this approach is the system chosen may not actually be the best fit for the business and decisions may be influenced by personal comfort with a system that is known.
This white paper examines what works well and not so well when selecting an ERP system and recommends a new way forward.