IT Solution Providers need efficient integrated systems to remain competitive.
Many IT Solution Providers find they have a multitude of ERP/Financial, CRM and ecommerce systems to run their business. Often they have been customised and integrated over the years with varying degrees of success. In a fast paced and growing business with often tight margins it is essential that the internal processes and systems are efficient. This is best achieved with a single system that is integrated with your supply chain, quick and easy to customise and automatically upgraded. The system must aid the sales process and make it easy to provide competition beating levels of customer service.
Customer service is paramount and in a competitive market IT Solution Providers need to find ways to differentiate themselves from the competition. To provide high levels of customer service you must have real time information, like despatch dates, serial numbers issued, cases and returns, and a great customer portal and online shopping experience.
To be competitive, IT Solution Providers need fully automated inventory item and EDI feeds with all the major distributors in the industry for drop ship based transactions.
What our clients say...
Nolan Business Solutions just understood our business requirements and what we were looking for. It helped that they have several customers in the same industry, using the system we needed.