Prepare student invoices and bills

ERM allows the user to manage information for each student; courses undertaken, Research students’ event history, Finance and funding, Visa management, Achievements and Awards, Disciplinary procedures, Medical Issues, Accommodation.

Education Relationship Management provides a repository for all student information, academic and general staff as well as alumni, professional and commercial contacts.

  • Fully customisable dashboards & reporting

  • Seamless integration with Dynamics GP & Student Billing

  • Advanced Student Find

  • One point of Data Entry

Education Relationship Management for Dynamics CRM

ERM is another new addition to Nolan Business Solutions’ product portfolio, is not only a central database but also a wealth of core functionality that makes administration simple and effective.


Central Storage Database

Microsoft CRM comes with a fully documented Application Programming Interface (API) that facilitates easy integration from external systems such as a College’s intranet. Combined with the powerful CRM Workflow engine scenarios such as logging a maintenance issue can be logged externally, recorded centrally, automatically routed to the appropriate team and a full history of steps taken to resolve the issue centrally recorded.

Improved Collaboration & Communication

Logging of all communication with a student comes as standard along with the ability to create an unlimited number of dynamics mailing lists, that ensure the right information is conveyed to the right student at the right time.

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