Thank you for returning for the final instalment of our blog series this week. In this segment we explain how we move forwards with the best solution for our clients
Assuming we are satisfied that we can present a solution which adds true value to the customers’ business and can support them going forwards we then plan and deliver a tailored demonstration of the chosen solution. All three ERP products are very powerful and flexible and can be configured in different ways so it is crucial that we invest the time and resources to tailor the system and present back to the client a personalised demonstration which aims to show them how their system might look if they chose to move forwards with Nolans. There is nothing worse than sitting through hours of software demonstrations on a generic ‘vanilla’ system which just does not show the prospective client how it will work for them. How can we expect the client to build up any trust in Nolan if we don’t deliver a useful demonstration of the software?
If we have done our job correctly then by the end of the demo both the prospective client and the Nolan team will be happy that there is a match and then we can start to map out how our partnership will progress. It is vital that we are both happy as implementing a new system is such a strategic decision for a business and selecting the correct partner to work with is just as important as selecting the correct ERP solution.
In conclusion at Nolan we genuinely believe in putting the needs of our customers first, not those of a particular chosen Vendor. We can offer impartial advice and pick from our hand chosen, best of breed trio of leading ERP solutions. This is rare amongst VARs and we feel gives us a tangible competitive advantage. Prospective clients can trust us to offer the best solution with no hidden agenda.
We have invested heavily in training and vendor accreditations and our experienced consultants and developers have real expertise within our product portfolio. At the end of the day the software is only part of the story, we have to be absolutely certain that it is implemented well to truly give our customers the best experience. Customers seek to gain their own competitive advantage by investing in software solutions and in partnering with a leading VAR and we always make sure that we are focussed on this, and that we deliver.
Thank you again for your interest shown in our blog series this week. If you would like further information on what Nolan Business Solutions can offer you please visit our website www.nolanbusinesssolutions.com or email firstname.lastname@example.org
Written by Mark Hennessy, Sales Manager Nolan Business Solutions