AI Reporting That Drives Smarter Data-Driven Decisions

Join us for the next instalment in our webinar series, where we provide a unique, unbiased perspective on the AI and reporting capabilities of both of these leading systems.

Sign Up Here

Move to History

Last updated

This section of the setup allows the administrator to select completed requests and to move these to History. Once in History the requests may be viewed by activating the Include History options within the eRequest Search. See the standard search window for instruction on using the search bar.


Next Chapter: GP Transfer Errors
var _glc =_glc || []; _glc.push('all_ag9zfmNsaWNrZGVza2NoYXRyDwsSBXVzZXJzGMTP7pYDDA'); var glcpath = (('https:' == document.location.protocol) ? 'https://my.clickdesk.com/clickdesk-ui/browser/' : 'http://my.clickdesk.com/clickdesk-ui/browser/'); var glcp = (('https:' == document.location.protocol) ? 'https://' : 'http://'); var glcspt = document.createElement('script'); glcspt.type = 'text/javascript'; glcspt.async = true; glcspt.src = glcpath + 'livechat-new.js'; var s = document.getElementsByTagName('script')[0];s.parentNode.insertBefore(glcspt, s);